![]() ![]() There were none - other than tables for six and we did not want to take up such a large table for just the two of us. My wife said that we should not sit there and looked for another table. ![]() As we were about to sit down, we saw that the table was covered in grease and sticky dried food. The other table at first glance looked like it had been cleaned and prepared for the next guest - at least there were no dirty dishes or glasses on it. One of those tables was covered in dirty dishes. There were two tables for four open next to each other in the center of the dining room closest to the buffet. ![]() The dining room was crowded and we sat ourselves - as the sign indicated. We were at the buffet on a Sunday evening for dinner. Less than five minutes of coming through the door and paying for our dinners tonight, I was regretting having come back. My readers know that I have said several times in the past that I would not go back to the Levittown OCB because of what goes on there, but every so often I decide to go back and give it another try and see if there maybe has been an improvement. to react to what took place at the Levittown Old Country Buffet tonight. I only wish that I had the clout of a corporate executive at Buffets, Inc. Actually, I was amazed that you only encountered one problem employee and less than satisfactory conditions at only one of the buffets that you visited undercover. Everyone of your customers is going undercover to your restaurants every day. You went undercover to four restaurants in your chain for a day each. We decided that we would not go back there for a while and despite the long standing problems at the Levittown, New York Old Country Buffet we would try that location again, the next time that we would go to an Old Country Buffet. I have to share that immediately after my last two meals at that Old Country Buffet - a week and a half apart from each other - I had food poisoning. We spend the extra money for gas to make that trip because that location has been far superior to the Levittown location. ![]() We usually drive forty minutes to the Old Country Buffet in Bay Shore, New York. We are just five minutes from the Old Country Buffet in Levittown, New York. I dined at one of those Old Country Buffets tonight with my wife. As we are located in New York on Long Island, there are two Old Country Buffets locally. I have generally had dinner in one of your restaurants at least once every week for the past several years. I have been dining at Old Country Buffets, Ryan's, and Fire Mountain restaurants for many years. I would like to believe that your reason was a little of both, with an emphsis on quality and service to customers, because that is the only reason that will keep your businesses running. One could look at why you decided to go on television on this "Reality Show" as either a publicity "stunt" for your restauants or to actually show your sincerity about helping a business that has seen two bankruptcies in managing several chains of restaurants and, at the same time, caring about the quality of restaurant and service those restaurants bring to your customers. A week ago I published an article on this website in review and reaction to your appearance on the television show, Undercover Boss. ![]()
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